Terms & Conditions
This policy lasts for 14 days. If it has been more than 14 days since you made your purchase, I’m sorry I won’t be able to offer a refund or exchange.
To be eligible, your item must be unused, in the same condition you received it – and in the original packaging.
Refunds are offered within seven days of purchase. Items must be returned undamaged in their original packing. The cost of post and packaging will not be refunded. Refunds will be made through the original method of payment.
I will only replace items if they were received damaged or defective. Please contact me initially with a detailed description of the problem. If an exchange is appropriate, I will supply an address for the item’s return.
Post and packaging are at your own expense. Please use a trackable shipping service.
Prior to refund/exchange please return the item to:
35 Braid Avenue,
Any original artwork offered for sale is subject to Chris Cairns retaining copyright. In selling, he retains copies of the image which can be distributed in any form for commercial purposes.
The buyer of the original is permitted to make up to three copies for him or herself or for gifts – not for resale.
Chris Cairns’s right to be identified as the author of the work has been asserted in accordance with the Copyright, Designs and Patent’s Act 1988.
Post & Packaging
All this based on cost of boxes, tubes etc plus PO rates for ‘small package’ no more than 500g (the mugs + box come in at 400g). Flat rates:
- UK – £6.00
- Europe – £9.00
- World – £10.00